General guidance

Why does Sentai sometimes ask me to give yes/no answers?
This helps Sentai work out the best way to respond to a situation e.g. 'would you like to add something else to your shopping list' allows you to keep adding items to your shopping list - or 'do you need human help' sets off the emergency notifications and procedures.

 

How do amend the wake up and bed times I added in when I set-up Sentai. Select the Help button on our website and complete the form with the start and end time for wake up and/or bed time as appropriate and we will amend for you. Please note - coming soon is self-service time changes either using Sentai voice or on the mobile app.

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