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Jacky Morton

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Recent activity by Jacky Morton
  • General FAQ's

    Frequently Asked Questions Why do you need to know my location for set-up? This enables us to select your WiFi for setting up the hub so all you need to do is add your WiFi password.   What's th...

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  • Quick start guide

    Please follow the quick start guide provided with Sentai which looks like this... or follow the steps below: To set up Sentai we need to connect devices and accounts, which includes your Sentai Al...

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  • What is the Companion App activity feed?

    Here are the answers to some frequently asked questions about the information displayed in the companion App activity feed screen:   What's medication confirmation?This is what we call the process ...

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  • Payment

    We have three subscriptions options each having two payment frequencies: Annual Monthly Your first payment will be taken at the time of placing your order. Subsequent payments will be taken on th...

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  • Sensor placement best practice

    If you are wondering where you should put your Sentai sensor this is a handy guide:

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  • The relative companion App

      The Relative App allows you to check in on your loved one giving you peace of mind everything is okay. Signing up and linking is nice and simple: Download the Sentai Companion App Sign up and ve...

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  • Link to Alexa skills and create the Sentai Routine

    For Sentai to work on your Alexa device we need to be connect and trigger actions which are managed using a Routine and Skills. Skills are like apps for Alexa and can be enabled allowing products ...

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  • Set up a reminder

    Open Sentai companion app: Select Reminder Add heading Add details Sentai says these, add sufficient information ensuring task clear- e.g. “time to put bins out” Edit frequency by tapping/selectin...

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  • Set up a medication reminder

      Sentai companion App: Select Medication Add medication name and quantity, not official name, Sentai says this so be clear, e.g. 2 red pills With name you can add specific requirements, e.g. take...

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  • How to get help

    Calling for help a key feature. Ensure loved one's linked and agrees Sentai companion App notifications to be informed Need help- Press and hold clicker until blue light goes out; or- Press clicker...

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